Shipping Policy
All orders are processed the day it is received. You will receive another notification when your order has shipped.
Once shipped, it is out of Ascend to Action's control in regards to shipping time/speed. There may potentially be delays due to high volumes of orders/postal service issues.
*Athletic crops are made to order, please allow 10-14 business days for production. Thank you for your patience and understanding!
Domestic Shipping Rates
U.S/CANADA: $6 flat rate. Free on orders $100+
International Shipping
International Shipping: $15 flat rate.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Ascend to Action is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification that will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you don't receive your order within 12+ days of receiving your shipping confirmation email, please reach out to contact@ascendtoaction.com with your name and order number.
Refunds, Returns, and Exchanges
Please refer to the Return/Refund Policy page for more details.
In the event that your order arrives damaged in any way, please reach out as soon as possible at contact@ascendtoaction.com with your order number and a photo of the item’s condition. It will be addressed on a case-by-case basis, will ATA will do it's best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact ATA at contact@ascendtoaction.com